Collecting customer insights, sending recommendations and automating the digital dialog across your customer touch points – all in real-time

The Sannsyn platform enables you to collect data from all customer touch points in real-time. This means mapping the customer DNA in terms of their preferences in their decision journey. Sannsyn filters out the noise and creates intelligent profiles which drive real-time recommendations on your website, in your mobile apps, newsletters, via beacons at point-of-sale and other for you relevant touch-points. We help you automate the continuous dialogue with your customers.

Key Features

  • Software delivered as a service
  • Creation and Management of individual customer profiles in real-time
  • Recommendation delivery in real-time under high load
  • Omnichannel tracking
  • Unique algorithms and indexing technology
  • Easy integrations through Rest APIs

Contact us at info[at]sannsyn.com for a trial or more information.

Recommendations

Recommendations

Sannsyn recommender provides state of the art recommendations. It is reached from a simple Rest- or JavaScript interface and needs only a couple of lines of code to get started. All updates and queries are done in real time – no need for batch processing. The recommender covers many topics as: ...

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Techies

Techies

Contact us on post@sannsyn.com and we will set up a test account for you, provide you with documentation and help you get started! The recommender is written for speed and robustness. It is easy to use and does not assume any knowledge of the underlying algorithms from the users side. The reco...

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Semantic analysis

Semantic analysis

Sometimes just tracking user behaviour is not enough. When it comes to large data volumes it might also be interesting to take a look at how text and descriptions are structured. In some cases we combine semantic and behaviour based algorithms to get the best results. Some of the techniques we us...

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Dashboards

Dashboards

Sannsyn provides a rich set of customizable dashboards and control panels to give our customers a quick, comprehensive, but yet straightforward overview of how their service performs. Control panels let the customer select from our toolbox of algorithms and tune parameters in realtime to sharpen the...

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